Leave a Review for West Herr Chevrolet Of Clay

I couldn’t have asked to work with a better salesman than Michael Ross. He meant the needs of my pacific situation, without hesitation or reservation. He also went above and beyond to make sure I had everything I need, and the vehicle was delivered to my home based on my Physical needs and some things that needed to be done before delivery couldn’t ask for a better salesman or dealership would highly recommend

Our salesman, Miguel Rivera Ramos was very professional and knowledgeable, and made the entire process from beginning to end of the sale very easy.

Ended up getting a 2019 Chevrolet Silverado. Caleb Lofstrom and everyone else was not pushy when trying to put us into a truck .And Garth explained everything to us when it came to financing it.We are very pleased with our new truck.Great first experience with Sharon Chevrolet. Thank you ,from Tom and Mary Livermore. A job well done.!

Always very friendly and knowledgeable staff here! Dan Degoeff is the guy to see there. He makes the process very simplified and quick. He truly makes you feel like you’re family.

Zero stars all day long! The absolute most untrustworthy business you will ever find IMHO! My suspicions as to what this dealer was up to were verified for me by another local dealer’s research on my behalf. After researching he commented how actions like they were attempting to pull on me is what gives all dealers a bad name. Be wise, you have many other dealer options within a few miles.Baldwinsville, East Syracuse NY, Central Square, Cicero, Oswego, do not be foolish enough to even walk in the door of this dealer. A word to the wise DO NOT BUY A VEHICLE HERE!

I was very pleased with the excellent service that I received on April 14. I had called the day before and made arrangements to drop the car off in the morning and then pick it up later that day but the Service Advisor Dave asked if I would rather wait for the oil change and that was way more convenient than getting a ride home and back to the Dealership. Also, the oil change was about $70 less than I expected because of them checking on the type of oil that the car required! I didn’t purchase my car there but I would in the future. Thanks, DC

Called service department to schedule a transmission service for my 2019 Silverado that’s been there a half dozen times for service the service writer quoted me $200 for service and one hour to do so I scheduled a appointment showed up a half hour goes by service writer comes out and tells me it’s going to be two hours witch I didn’t have and another $200 but would honor original quote long story short I had to rent a car for the next appointment when truck was finished pickup it up took it home to my shop and they said dive shaft had to be removed to do service and when I was under the truck inspecting there work there wasn’t a finger print or any sign that anything was ever done to my truck very suspicious and feeling ripped off .

I purchased a 2012 Chevy 1500 from Sharon Chevy. I noticed a vibration in the truck on my way home from there location. I returned to the service Department. They told me nothing was wrong. I returned 4 times for a vibration in my truck. They kept telling me there was nothing wrong with the truck. The service advisor on the 4th visit told me the reason I had the vibration was that I had installed a tarp over the stuff in the back of the truck and that is what caused the vibration. I had only put the tarp in the truck a week before the last visit. I took the truck to a dealer in Ithaca, near where I live, and it was determined that the truck had bad U joints. I have to drive 60 miles one way to deal with this bad service department. I would not trust them to wash my vehicle not a chance.

I would give it a no stars if possible. Terrible place, do not buy a vehicle from them. Service department is a joke and the sales manager is even more comical and incompetent . Had a really bad experience with them with a simple key fob replacement that they gave me, which was the wrong one but they wouldn't replace it with a new one. Absolutely garbage of a dealership thats only 1 of 3 issues i had with them and we have only owned the vehicle for less than 2 years. Again steer clear of Sharon Chevy on 31. You have been warned. Customer service does not exist at this location so be prepared for that, they do not care about the person they only care about numbers!

They made the process nice and smooth. I would visit again for my next purchase. I wished I bought a Chevy to service it there, but they have a Ford right across the street.

I have bought 2 vehicles from Matt. Any time I need anything, I call Matt and he takes care of me. It's like having a brother in the car business.

Jake is an outstanding salesperson, wouldn't go anywhere else! He helped me get into the car of my dreams that I did not think i could afford!

They will sell you a car at a reasonable price but they play games. Follow up after they take your $ is a totally different story. Go to a dealership who appreciates you after the sales. They are not that!!!! I have been buying cars for a long time worst experience ever after the sale.

My visit at Sharon Chevrolet in pheniox was a great one I was treated with respect and professionalism.I had a great experience and would thank all the staff.

We are an active duty military family with 3 children and one on the way. I purchased a used vehicle from Sharon Chevrolet. It had a "rust free" guarantee because they said it had been treated by Car Armour at time of initial purchase and I PAID for it to be done less than 6 years later. Not only did the car's advertised parts not work once I got home and I had to FIGHT for 3 weeks to get them to even look at it....but not we find out that there is SEVERE rust ALL OVER the vehicle. The gas tank has a leak and they SOLD IT TO US that way. Not only that the AC doesn't work (no way of knowing due to we bought in winter. The freon leaked all the way out due to a RUST problem before we could use it). Sharon Chevrolet HUNG up on us when we requested them to fix it. Notified them they put a FAMILY, an ACTIVE DUTY MILITARY PREGNANT SPOUSE AND THEIR CHILDREN, into a car that not only is UNSAFE but not at all what they guaranteed it to be! They lied and REFUSE to fix it. This dealership should be SHUT DOWN by Chevrolet and their general sales manager, who yells at pregnant women, should be FIRED and not allowed to work in the industry any longer! DO NOT PURCHASE from this dealership UNDER ANY circumstance! My battle continues! Way to NOT support your military personnel and their families Sharon Chevrolet. You should be ASHAMED!